Account and data choices

Delete a Dose Captain account

You can initiate deletion inside the app. Local medication records and an optional Family Alerts cloud account are controlled separately.

Delete your Family Alerts account

  1. Open Dose Captain and select Family.
  2. Open Family Alerts or Account.
  3. Select Delete account and cloud data.
  4. Read the deletion summary, confirm, and keep the app open until it reports the result.

Account deletion removes the account and associated cloud data unless limited retention is required for security, fraud prevention, legal, or transaction records. It also ends remote household access. It does not erase another person’s independent local records.

Erase records on this iPhone

  1. Open Settings in Dose Captain.
  2. Select Data Controls.
  3. Select Erase all local data and confirm.

Deleting the app also removes local app data subject to iOS and Apple-controlled backups, but deleting the app alone does not submit a cloud-account deletion request.

If you cannot access the app

Email [email protected] and ask for Dose Captain account-deletion help. Do not send medication records, photos, invite codes, access tokens, or identity documents by ordinary email. Support will provide the appropriate verification process.

Revoking one family relationship is different from deleting the whole account. Use relationship controls when you only want to stop sharing with a specific person.